Customer Service Representative Part Time

All Volusia and Flagler Heating and Air; Ormond Beach (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Job summary

All Volusia and Flagler Heating and Air is seeking a Part-Time Customer Service Representative to be the friendly and professional first contact for customers in Holly Hill, FL. You’ll greet callers, manage inbound/outbound calls, schedule appointments, draft service documents, and keep records organized, while supporting the team with general admin duties.

You’ll join a family-owned company that values work-life balance and treats team members like family, with after-hours dispatch rotation and

Qualifications

• Prior experience in customer service, administrative, or office support roles
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Detail-oriented with a proactive attitude
• Bilingual a plus (but not required)
• Comfortable using Microsoft Office, Excel, QuickBooks, and general office software

Responsibilities

• Greet and assist customers over the phone with a warm, professional attitude
• Answer and manage inbound/outbound phone calls
• Schedule and confirm appointments
• Draft customer correspondences, contracts, and service documents
• Maintain organized filing and record-keeping systems
• Support the team with general administrative duties
• Participate in our Emergency After-Hours Dispatch Phone rotation (additional pay provided)

Skills

Customer service

Administrative support

Organizational skills

Verbal communication

Written communication

Detail-oriented

Bilingual

Microsoft Office

Excel

QuickBooks

Tools

Microsoft Office

Excel

QuickBooks

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Training & development

Join Our Team as a Part-Time Customer Service Representative!

Location: Holly Hill

Company: All Volusia and Flagler Heating and Air

Are you someone who enjoys helping others, thrives in a fast-paced environment, and values being part of a supportive team? If so, we’d love to meet you! All Volusia and Flagler Heating and Air is seeking a Part-Time Customer Service Representative to be the friendly and professional first point of contact for our valued customers.

We’re a family-owned and operated company committed to not just keeping homes comfortable—but also creating a workplace where our team feels supported, respected, and appreciated.

What You’ll Do:

• Greet and assist customers over the phone with a warm, professional attitude
• Answer and manage inbound/outbound phone calls
• Schedule and confirm appointments
• Draft customer correspondences, contracts, and service documents
• Maintain organized filing and record-keeping systems
• Support the team with general administrative duties
• Participate in our Emergency After-Hours Dispatch Phone rotation (additional pay provided)

What We’re Looking For:

• Positive, Supportive and Bright Personality
• Prior experience in customer service, administrative, or office support roles
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Detail-oriented with a proactive attitude
• Bilingual a plus (but not required)
• Comfortable using Microsoft Office, Excel, QuickBooks, and general office software

Why Work With Us?

At All Volusia and Flagler Heating and Air, we believe our employees are our greatest asset. That’s why we foster a culture where work-life balance is prioritized, and every team member—from technicians to office staff is treated like family.

We’re more than just a heating and air company—we’re a trusted Home Comfort Services provider, available day or night. Our team takes pride in providing clear communication, expert service, and peace of mind to every customer we serve.

Whether someone needs emergency service on a hot Florida night or a routine inspection before summer kicks in, our team is here to make their home comfortable—and you’ll play a key role in making that happen.

Ready to Join a Company That Feels Like Home?