Customer Service Rep - Call Center Associate

Munn; Fruitland Park (FL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid time off

Holidays

Birthday off

Bereavement pay

Job summary

Munn's Air Conditioning & Heating in Fruitland Park, FL is hiring a full-time Customer Service Rep - Call Center Associate. This entry-level role lets you showcase your customer service skills while building your career.

You'll start at $14 per hour and receive benefits after 60 days including health, dental, vision, life, disability coverage, 401(k), PTO, 6 paid holidays per year, paid birthdays off, and bereavement pay.

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• Reliable transportation.

Responsibilities

• Answer phone calls with a positive attitude and resolve customer issues.
• Book appointments and explain services to customers.
• Provide friendly, proactive customer care during shift hours.

Skills

Basic computer skills

Customer service mindset

Education

High school diploma or equivalent

Job description

Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar!

WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE?

In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay!

WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB?

You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on!

WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT?

• High school diploma OR equivalent
• Basic computer skills
• Reliable transportation

Scheduling experience is a plus but not required for this entry-level customer care position.

WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING?

Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done".

We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years.

We hope you join us and become our essential Customer Service Rep - Call Center Associate!

Location: 34731