Customer Service Representative (Part-Time)

Dayton Freight Lines, Inc.; Greenwood (IN); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Professional work environment

Modern facilities

Job summary

A logistics company is seeking a Customer Service Representative for an evening shift, responsible for assisting customers with freight inquiries and supporting management. The role demands excellent communication and customer service skills, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment. The organization offers competitive weekly pay, opportunities for advancement, and a positive work culture.

Qualifications

• Proficient in Microsoft Office programs.
• Excellent keyboarding skills.
• Experience in fast-paced environments with strong attention to detail.
• Experience handling a high volume of phone calls.
• Excellent communication and customer service skills.

Responsibilities

• Assist Dayton Freight customers with inquiries regarding freight pickup, rate quotes, and shipment tracing.
• Support the Service Center Manager and communicate with both internal and external customers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with external and internal customers as well as interline companies.

Skills

Proficiency in Microsoft Office Programs

Excellent keyboarding skills

Attention to detail

Handling high volume of phone calls

Exceptional communication skills

Customer service skills

Tools

Microsoft Office

Job description

Overview

• Shift Available: Evening position, 5 PM - 10 PM
• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• Shift: Evening position, 5 PM - 10 PM