Customer Service Representative, Parking and Commuter Services

California State University, Chico; San Marcos (CA); On-site; USD 39,785 - 43,925; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement (CalPERS)

Tuition waiver

15 paid holidays

Job summary

Opt For Healthy Living in San Marcos is looking for a Customer Service Representative to provide top-notch customer service in the Parking and Commuter Services Administration. This role includes cash handling, payment processing, and leading student assistants.

This full-time position offers a comprehensive benefits package including health insurance and paid holidays. Ideal candidates should have strong customer service skills and experience with cash management.

Qualifications

• Strong customer service skills to assist at Parking and Commuter Services.
• Experience in cash handling and processing payments.
• Proficient in data entry and balancing cash drawers.

Responsibilities

• Provide optimum customer service at the service center.
• Lead direction to student assistants and manage cash processes.
• Enter data and reconcile cash drawers and deposits daily.

Skills

Customer service

Cash handling

Data entry

Financial reconciliation

Job description

Customer Service Representative, Parking and Commuter Services

Job no: 552499

Work type: Staff

Location: San Marcos

Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On‑site

Position Description

Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. Responsibilities include cash handling, processing payments for parking permits, parking citations/penalties, transportation programs; entering data into a financial system; and balancing and reconciling cash drawers and deposits on a daily basis.

Position Summary

This is a full‑time, non‑exempt position and will lead toward permanent status following the successful completion of a probationary period.

Pay, Benefits, and Work Schedule

Anticipated Hiring Salary Range: $3,565 - $3,936 per month (step 1 – step 6)

CSU Classification Salary Range: $3,565 - $5,092 per month

Salary is commensurate with the background and experience of the selected individual.

Eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken at any time during the year.

Position requires working in person on campus.

Application Process

This position is open until filled. Please submit application, cover letter, and resume by 11:59 pm on June 11, 2026. Application requires answers to supplemental questions.

California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.