Customer Service Representative - outside Sales Training Opportunity

BZO Wheel and Tire Distributor; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

BZO Wheel & Tire Distributor, LLC is seeking a bilingual Customer Service Representative for full-time roles based in Houston. The position focuses on assisting customers in English and Spanish, processing orders, and supporting daily sales operations while receiving outside sales training for potential future opportunities.

The ideal candidate will have tire knowledge, strong communication skills, and a high school diploma or equivalent.

Qualifications

• Bilingual in English and Spanish required.
• Prior tire knowledge: sizes, brands, applications.
• Strong customer service and communication skills.
• Basic computer skills; ability to learn company software.
• Excellent organizational skills and attention to detail.
• Dependable, punctual and professional.
• Willingness to participate in outside sales training.

Responsibilities

• Answer calls and assist customers in English and Spanish.
• Process customer orders accurately and efficiently.
• Provide information on tire sizes, brands, pricing and availability.
• Assist customers with tire selection and product questions.
• Resolve customer service concerns and order discrepancies.
• Coordinate with warehouse personnel and outside sales reps.
• Maintain positive customer relationships.
• Shadow outside sales representatives and participate in training.
• Assist with additional sales responsibilities as needed.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Tire knowledge

Customer service

Basic computer skills

Organizational skills

Dependable and punctual

Willingness to training

Education

High school diploma or equivalent

Tools

Company software

Job description

Customer Service Representative – Outside Sales Training Opportunity

BZO Wheel & Tire Distributor, LLC

Job Type: Full-Time | Hourly Position

Job Summary

BZO Wheel & Tire Distributor is seeking an experienced, dependable, and motivated Customer Service Representative to join our team. The ideal candidate must be bilingual in English and Spanish and have prior knowledge of tires and the tire industry. This position is responsible for assisting customers, processing orders, and supporting daily sales operations. The employee will also receive outside sales training to prepare for potential future sales opportunities within the company.

Key Responsibilities

• Answer incoming calls and assist customers in English and Spanish.
• Process customer orders accurately and efficiently.
• Provide information regarding tire sizes, brands, pricing, and availability.
• Assist customers with tire selection and product questions.
• Resolve customer service concerns and order discrepancies.
• Coordinate with warehouse personnel and outside sales representatives.
• Maintain positive customer relationships.
• Participate in outside sales training and customer relationship development.
• Shadow outside sales representatives as assigned.
• Assist with additional sales responsibilities when needed.
• Perform other duties as assigned.

Required Qualifications

• Must be bilingual in English and Spanish.
• Must have prior tire knowledge, including familiarity with tire sizes, brands, and applications.
• Strong customer service and communication skills.
• Basic computer skills and ability to learn company software.
• Excellent organizational skills and attention to detail.
• Dependable, punctual, and professional.
• Willingness to participate in outside sales training.
• High school diploma or equivalent experience.

Preferred Qualifications

Previous experience in tire wholesale distribution, tire retail sales, or automotive customer service.

Outside Sales Training Opportunity

This position includes training in outside sales to prepare the employee to potentially fill an outside sales position if a vacancy occurs. Training may include customer visits, sales techniques, product knowledge, and territory management. Completion of training does not guarantee promotion or transfer into an outside sales position.

BZO Wheel & Tire Distributor is a wholesale tire and wheel distributor serving automotive businesses. We value excellent customer service, teamwork, reliability, and professional growth.

BZO Wheel & Tire Distributor, LLC is an Equal Opportunity Employer.