Customer Service Representative - Order Entry - Brea, CA

Radiometer America Inc.; Brea (CA); Presencial; USD 32.000 - 35.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid time off

Medical insurance

401(k)

Resumo da vaga

Radiometer, a Danaher operating company, is seeking a Customer Service Representative based in Brea, CA. This onsite role supports order processing and customer satisfaction in a fast-paced environment, ensuring accurate entry and timely follow-up.

You’ll answer phones, process orders (phone, fax, EDI), and maintain product knowledge while collaborating with the Customer Service Manager. Hours are Monday–Friday, 7:30am–4:00pm PST, with a competitive hourly wage and benefits.

Qualificações

• High school diploma or GED.
• 1+ year of customer service experience including order entry and follow-up.
• Axapta ERP experience preferred.

Responsabilidades

• Answer phones in a timely and professional manner in a high-volume setting.
• Process customer orders via phone, standing orders, field service, fax, and EDI.
• Maintain product knowledge and accuracy for the team and customers.

Conhecimentos

Customer service

Order entry

Time management

Formação

High school diploma/GED

Ferramentas

Axapta ERP

Descrição da vaga

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. As a global leader and pioneer in acute care diagnostics for over 70 years, we streamline diagnostic workflows, empowering healthcare professionals to focus on what truly matters—caring for critically ill patients. Here, you’ll find a place to grow and make a real impact with your unique perspective, driving us forward in improving patient care. Learn about the Danaher Business System which makes everything possible.

The Customer Service Representative for Radiometer is responsible for ensuring customer satisfaction by way of processing orders in a timely manner for our customers.

This position reports to the Customer Service Manager and is part of the Customer Service team and located in Brea, CA, and will be Onsite Monday-Friday, 7:30am-4:00pm PST.

Responsibilities

• Answer phones in a timely and efficient manner in a call volume support setting


• Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI)


• Knowledgeable on our products and special projects as deemed vital by the manager and maintain a level of accuracy and efficiency both as a department and individually

Requirements

• High school diploma/GED


• 1+ years of experience in customer service including order entry, follow-up with customers, and working in an office environment


• Axapta ERP experience (similar to Salesforce/SAP)


• Strong time management with a sense of urgency


• Medical Device industry experience

Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The hourly range for this role is $23.50 - $25.50. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here.

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.