Customer Service Representative - Order Entry - Brea, CA

Danaher Corporation; Brea (CA); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package

Job summary

Radiometer, a Danaher operating company, is seeking a Customer Service Representative to ensure customer satisfaction by timely order processing. The role is onsite in Brea, CA, reporting to the Customer Service Manager.

Responsibilities include handling phones, processing orders via multiple channels, and maintaining accuracy. Requirements: high school diploma and 1+ year in customer service; Axapta ERP experience is a plus.

Qualifications

• 1+ years of experience in customer service including order entry and follow-up with customers.
• Experience working in an office environment.

Responsibilities

• Answer phones in a timely and efficient manner in a call volume support setting.
• Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI).
• Maintain a level of accuracy and efficiency both as a department and individually.

Skills

Customer service

Education

High school diploma/GED

Tools

Axapta ERP

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Radiometer, one of Danaher’s (https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. As a global leader and pioneer in acute care diagnostics for over 70 years, we streamline diagnostic workflows, empowering healthcare professionals to focus on what truly matters—caring for critically ill patients. Here, you’ll find a place to grow and make a real impact with your unique perspective, driving us forward in improving patient care.

Learn about the Danaher Business Syste m which makes everything possible.

The Customer Service Representative for Radiometer is responsible for ensuring customer satisfaction by way of processing orders in a timely manner for our customers.

This position reports to the Customer Service Manager and is part of the Customer Service team and located in Brea, CA, and will be Onsite Monday-Friday, 7:30am-4:00pm PST .

In this role, you will have the opportunity to:

• Answer phones in a timely and efficient manner in a call volume support setting
• Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI)
• Knowledgeable on our products and special projects as deemed vital by the manager and maintain a level of accuracy and efficiency both as a department and individually

The essential requirements of the job include:

• High school diploma/GED
• 1+ years of experience in customer service including order entry, follow-up with customers, and working in an office environment

It would be a plus if you also possess previous experience in:

• Axapta ERP experience (similar to Salesforce/SAP)
• Strong time management with a sense of urgency
• Medical Device industry experience

Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info (https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home) .

The hourly range for this role is $23.50 – $25.50. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here (https://jobs.danaher.com/global/en/notice-to-us-candidates-based-in/applying-for-roles-outside-nyc) .

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].