Banking Customer Experience Specialist

First Western Bank; Rogers (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

First Western Bank is seeking a Customer Service Representative for the Northwest Arkansas region. The role involves helping customers with transactions, account maintenance, and opening new accounts or services while building relationships in the branch lobby.

Qualified candidates should have strong customer service and cash handling experience; banking experience is preferred. The company offers a competitive salary and benefits package, with a background check and drug screening required.

Qualifications

• Experience in customer service and cash handling.
• Banking experience preferred.
• Ability to cultivate customer relationships and upsell services.

Responsibilities

• Assist customers with banking needs and transactions.
• Maintain and update customer accounts and records.
• Open new accounts and services for customers and explain options.

Skills

Customer service

Cash handling

Banking experience

Job description

First Western Bank is seeking a Customer Service Representative for the Northwest Arkansas region. The role involves helping customers with transactions, account maintenance, and opening new accounts or services while building relationships in the branch lobby.

Qualified candidates should have strong customer service and cash handling experience; banking experience is preferred. The company offers a competitive salary and benefits package, with a background check and drug screening required.