Customer Service Representative- Littleton, NH

Bar Harbor Bank & Trust; Littleton (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Bar Harbor Bank & Trust in Littleton, NH is hiring a full-time Customer Service Representative for our Meadow St. branch.

On-site, 40 hours per week, you will be the first point of contact for customers, helping with everyday financial needs and building trusted relationships. You will assist customers in identifying financial needs, refer loans, trusts, investments and other services, process transactions promptly, and support branch goals while growing your knowledge of banking products in a

Qualifications

• Customer service experience and working knowledge of Windows are essential.
• Interest in a fast-paced, team environment and ability to learn banking basics.

Responsibilities

• Assist customers in identifying their financial needs and refer to additional products and services.
• Make referrals for loans, trusts, investments, and other bank services.
• Help meet branch goals in deposits and loans.
• Build trusting relationships with community members.
• Process transactions promptly, efficiently, and professionally.
• Provide exceptional customer service and resolve inquiries.

Skills

Customer service

Windows

Teamwork

Tools

POS/Transaction systems

Job description

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Meadow St. Littleton, New Hampshire branch!

Full-Time
On-site

Littleton Meadow St
618 Meadow St
Littleton, NH 09607, USA

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.