Customer Service Representative - January 2027 Start - Inbound Only

Principle Choice Solutions; United States; Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Paid training

Full-time

Career growth

Medical coverage

Dental coverage

Vision coverage

Paid time off

11 paid holidays

401(k) matching

Tuition assistance

Job summary

Principle Choice Solutions is seeking a Remote Inbound Call Center Representative to support Veterans nationwide from home. You will handle inquiries, resolve issues, and route callers to the information they need, delivering a helpful customer experience.

Full-time role with paid training, company-provided equipment, and a set schedule. Training and ongoing support are included to help you grow with the team.

Responsibilities

• Answer questions and resolve customer inquiries from Veterans.
• Help callers by connecting them to the information they need.
• Participate in training and use provided tools and resources to succeed.

Job description

Remote Inbound Call Center Representative

Make an Impact Without Leaving Home

Looking for a remote job where your work matters?

Join Principle Choice Solutions (PCS) and help support Veterans by answering questions, solving problems, and connecting callers to the information they need. Every conversation is an opportunity to make someone's day a little easier.

Whether you're experienced in customer service or looking to grow your career, we'll provide the training, tools, and support you need to succeed.

100% Remote | Paid Training | Equipment Provided | Full-Time Benefits

Why You'll Love Working Here

• Meaningful work supporting Veterans across the country
• Fully remote position with company-provided equipment
• Paid training and ongoing support
• Full-time employment with a set schedule
• Opportunities for career growth and advancement
• Supportive team environment
• Medical, dental, and vision coverage
• Paid time off, paid sick time, and 11 paid holidays
• 401(k) with employer matching
• Tuition assistance and employee support programs

Compensation

• $16.26/hour base wage
• $4.93/hour Health & Welfare Benefit (available for up to 40 hours per week)
• $16.26 + $4.93 = 21.19/hour (first 40 hours a week)