Customer Service Representative I

Kirby Risk; Indianapolis (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player in electrical supply is seeking a dynamic Customer Service Representative. This role offers opportunities for growth and development while providing exceptional customer service. You will be the go-to person for customer needs and partner with the sales team to ensure satisfaction. Join a team that values hard work, engagement, and respect, and be part of a culture that prioritizes customer relationships and teamwork. If you are ready to make an impact and grow your career, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Reimbursement

401K Plan

Profit Sharing

PTO

Employee Assistance Programs

On-the-job training

Qualifications

• 2+ years of relevant work experience in customer service.
• Strong written and verbal communication skills are essential.

Responsibilities

• Provide excellent customer service and exceed expectations.
• Work hands-on with customers and products in various areas.

Skills

Customer Service Excellence

Communication Skills

Organizational Skills

Attention to Detail

Sales Experience

Education

Relevant Work Experience

College Coursework

Tools

Multi-Line Phone Systems

Fork-lift

Job description

Join to apply for the Customer Service Representative I role at Kirby Risk

3 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Representative I role at Kirby Risk

Get AI-powered advice on this job and more exclusive features.

Customer Service Representative - Electrical Supply Indianapolis

At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!

What will I be doing as a Customer Service Representative?

• Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made.
• Becoming the "go-to" for customer needs, challenges, and requests
• Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied
• Joining forces with vendors to make sure products are delivered on time, every time
• Championing corporate marketing initiatives, such as training events and product launches.
• Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.
  
  

As a CSR In The Electrical Supply Industry, You Will Work Hands-on With Customers And Products, Providing Customer Service Excellence, In One Or More Of These Essential Areas

• Counter Sales (Front of Store)
• Inside Sales
• Warehousing
• Supporting and Partnering with Outside Sales and Marketing and Communications
• Vendor Relations-Incoming and outgoing calls
  
  

Want to know if you are a good fit? If so, you will meet the following criteria:

• College Course work and/or 2+ years of relevant work experience
• Be a quick study, willing and able to apply ongoing learning
• Strong written, verbal communication, and interpersonal skills
• Keen attention to detail and organizational skills
• Must Have a Valid Driver's License
  
  

Preference is given to candidates with business-to-business sales experience and Electrical Supply and Distribution knowledge!

What are some of the Physical Requirements?

• Lifting to 50 lbs.
• Answering Multi-Line Phone Systems
• Managing/Taking Inventory
• Unloading Shipments (semi)
• Loading Customer Vehicles
• Fork-lift experience preferred
  
  

What is the schedule?

• 7 am to 5 pm Monday thru Friday
• Overtime as needed
  
  

What's the company culture like at Kirby Risk?

A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles; hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.

What are the benefits?

Kirby Risk provides a complete benefits package, including

• Medical
• RX
• Dental
• Vision
• Life
• Employee Assistance Programs
• Tuition Reimbursement
• On-the-job training
• 401K Plan
• Profit Sharing
• PTO

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Kirby Risk by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Air NEW ZEALAND Customer Services/Ground Staff Vacancies (Apply Now)

Work at Home Contact Center Agent (Full-Time & Part-Time) (IN)

Work at Home Customer Service Agent (Full-Time & Part-Time) (IN)

Customer Relations Representative - State Farm Agent Team Member

Indianapolis, IN $50,000.00-$75,000.00 7 months ago

Emirates Airways Customer Service Professionals Vacancies (Apply Now)

Customer Service Representative - Remote

American Airline Hiring Customer Service Agent/Ground staff

Transportation Representative, Executive Customer Relations

Qatar Airways Customer Services Agent/Ground Staff Requirement (Apply Now)

Customer Service Representative - State Farm Agent Team Member

Transportation Representative, Executive Customer Relations

Customer Relations Representative - State Farm Agent Team Member

Indianapolis, IN $16.00-$20.00 2 months ago

Indianapolis, IN $16.50-$17.00 2 weeks ago

Seasonal Customer Service Representative (Remote)

Indianapolis, IN $12.00-$14.00 1 month ago

Indianapolis, IN $55,000.00-$55,000.00 10 hours ago

Absence Customer Experience Specialist - Indiana

Indianapolis, IN $17.00-$20.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.