Customer Service Representative - Harrisburg Airport

Enterprise; Harrisburg (Dauphin County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive rental and leasing company is seeking a Customer Service Representative at Harrisburg Airport. The role involves providing excellent customer service, managing rental transactions, and ensuring a positive experience. This full-time position offers competitive hourly pay, bonuses, and various employee benefits including health insurance and paid time off.

Benefits

Paid time off

Employee discount

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Qualifications

• Minimum 1 year prior customer service retail or administrative support experience.
• Valid driver’s license with a clean driving record.
• Must be at least 18 years of age.

Responsibilities

• Meet and greet customers in a professional and timely manner.
• Provide efficient customer service including rental terms and conditions.
• Assist in assessing condition of rentals upon return.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or G.E.D.

Job description

Customer Service Representative - Harrisburg Airport

Join to apply for the Customer Service Representative - Harrisburg Airport role at Enterprise

Customer Service Representative - Harrisburg Airport

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Representative - Harrisburg Airport role at Enterprise

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.

National and Alamo has exciting opportunities for full time Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This position is located at the Harrisburg Airport, 2 Terminal Dr Harrisburg, PA 17057.

This position pays $16 / hour with the opportunity to earn up to $1300 on monthly bonuses and a shift differential of $ 17 / hour between the hours of 6:00pm-3:00am.

We Offer

• Paid time off
• Consistent full time 40 hour per week schedule
• Employee discount
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development
  
  

Shift Available Is

• 4:30pm-12:30am
  
  

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
• Place outgoing calls for callback management, and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
  
  

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 3 years
• Must be at least 18 years of age
• High School Diploma or G.E.D. required

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

Referrals increase your chances of interviewing at Enterprise by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Continue with Google Continue with Google

Customer Service Representative - State Farm Agent Team Member

Harrisburg, PA $40,000 - $50,000 1 year ago

Part-Time Member Specialist - Harrisburg Office

Customer Relations Representative - State Farm Agent Team Member

New Cumberland, PA
$40,000.00
-
$65,000.00
5 months ago

Customer Service Representative - State Farm Agent Team Member

Mechanicsburg, PA
$40,000.00
-
$45,000.00
5 months ago

Customer Service Representative (Change of Agent) - Remote USA

REGAL HARRISBURG | FLOOR STAFF | $12.00/HR

REGAL HARRISBURG | FLOOR STAFF | $12.00/HR

Jonestown, PA
$104,000.00
-
$130,000.00
2 weeks ago

Deposit Support Customer Information Rep.

Customer Service Representative - State Farm Agent Team Member

York, PA
$41,000.00
-
$100,000.00
5 months ago

Call Center Customer Service Representative

FT Customer Service Representative - OVERNIGHT

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.