Customer Service Representative - Harrisburg Collision

Ciocca Automotive Western Division; Harrisburg (Dauphin County); On-site; USD 30,000 - 50,000; Full time

Job summary

Ciocca Automotive Western Division is seeking a Customer Service Representative in Harrisburg. This role involves interacting with customers, managing repair orders, and providing excellent service in a dynamic environment. Join our team to make a positive impact while achieving your career goals.

Benefits

Hourly pay

PTO and holidays

401(K) retirement plan with company matching

Top insurance program including medical, dental, prescription, and vision

Employee discounts on purchases, repair, and service

Qualifications

• Excellent listening/communication skills.
• Outgoing and positive personality.
• Punctual nature and ability to handle schedule flexibility.

Responsibilities

• Answer phones, greet and receive prospects and customers.
• Create repair orders for vehicles scheduled in for repairs.
• Collect payments for repairs.

Skills

Listening

Communication

Professional appearance

Punctuality

Job description

Join to apply for the Customer Service Representative - Harrisburg Collision role at Ciocca Automotive Western Division

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Join to apply for the Customer Service Representative - Harrisburg Collision role at Ciocca Automotive Western Division

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision Center in Harrisburg, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance
• Valid driver’s license and clean driving record
  
  

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision Center in Harrisburg, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance
• Valid driver’s license and clean driving record
  
  

Responsibilities

• Answer phones, greet and receive prospects and customers
• Create repair orders for vehicles scheduled in for repairs
• Create purchase orders for sublet vendors
• Schedule estimate and repair appointments with customers
• Confirm estimate and repair appointments with customers
• Coordinate towing for customers vehicle
• Accounts Receivable
• Collect payments for repairs
• Work cooperatively with internal departments and insurance companies
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
  
  

What We Offer

• Hourly pay
• Full Time
• PTO and holidays
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash
  
  

At Ciocca Collision Center in Harrisburg, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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