Customer Service Advisor

Advanced Insurance Solutions, Inc.; Hershey (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading insurance company as a Customer Service Advisor. The role focuses on delivering excellent service by managing client inquiries, policy changes, and maintaining accurate records. Ideal candidates will have strong communication skills and a minimum of 2 years experience in customer service, with a preference for candidates holding a Pennsylvania insurance license.

Benefits

Competitive compensation

Comprehensive benefits

Four-day workweek

Qualifications

• Detail-oriented and passionate about delivering customer service.
• Experience in personal lines insurance customer service.
• Proficiency in Microsoft Office and agency management systems.

Responsibilities

• Manage policy changes, billing inquiries, and coverage questions.
• Provide professional responses to client inquiries.
• Maintain accurate client records and documentation.

Skills

Strong communication

Interpersonal skills

Attention to detail

Organizational skills

Multi-tasking

Education

Pennsylvania Property and Casualty insurance license (preferred)

Minimum 2 years experience in personal lines insurance customer service

Tools

Microsoft Office

Job description

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Advanced Insurance Solutions, Inc. provided pay range

This range is provided by Advanced Insurance Solutions, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$39,520.00/hr - $45,760.00/hr

Join Our Team at Advanced Insurance Solutions!

Personal Lines Insurance Customer Service Representative

Are you detail-oriented and passionate about delivering exceptional customer service? Do you enjoy helping clients find the best insurance solutions for their needs? If so, we invite you to join Advanced Insurance Solutions, where we are committed to setting the industry standard for outstanding service.

Role and Responsibilities:

As a Personal Lines Insurance Customer Service Representative, you will play a key role in providing excellent service to our clients. Your responsibilities will include:

• Managing policy changes, billing inquiries, and coverage questions efficiently.
• Providing prompt, professional, and courteous responses to client inquiries.
• Maintaining accurate client records and documentation.
• Collaborating with insurance carriers to resolve issues and find the best solutions.
• Staying informed about industry trends and insurance products to provide clients with up-to-date information.
• Contributing to a positive team environment and helping achieve company goals.
  
  
  

Requirements:

• A Pennsylvania Property and Casualty insurance license is preferred. If unlicensed, we offer full support to help you obtain one.
• Minimum of 2 years of experience in personal lines insurance customer service or a similar customer service role.
• Strong communication and interpersonal skills to effectively interact with clients and colleagues.
• Excellent attention to detail and organizational skills for maintaining accurate records.
• Proficiency in Microsoft Office and agency management systems.
• Ability to multi-task in a fast-paced environment while maintaining quality service.
  
  
  

Why Choose Advanced Insurance Solutions?

• Competitive compensation and comprehensive benefits to support your professional growth.
• Four-day workweek (36 hours) to promote work-life balance.
• A positive, team-oriented work environment where your skills and dedication make a difference.
  
  
  

If you’re passionate about customer service and looking for a rewarding career opportunity, we’d love to hear from you!

Apply Today and Be a Part of Excellence!

Join Advanced Insurance Solutions and contribute to our commitment to delivering top-tier insurance services. Your expertise and dedication will make a meaningful impact on our clients and our company’s success.

Apply now and take the next step in your career with us!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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