Customer Service Representative / Greeter

Royal Moore Auto Center; Hillsboro (OR); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with company match

Employee discounts on vehicle purchases

Job summary

A local automotive service center in Hillsboro, OR is looking for a Customer Service Representative / Greeter to create a welcoming experience for clients. Responsibilities include greeting customers, assisting with inquiries, and managing appointment schedules. Candidates should have excellent interpersonal skills, a valid driver's license, and a friendly personality. This full-time role offers a competitive salary and benefits including health insurance and retirement plans.

Qualifications

• Valid driver's license is a must.
• Friendly and approachable personality.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greeting customers with a warm demeanor.
• Assisting customers in directing to service advisor.
• Maintaining an organized reception area.

Skills

Excellent interpersonal skills

Customer service experience

Strong communication skills

Problem-solving skills

Job description

Customer Service Representative / Greeter

Join to apply for the Customer Service Representative / Greeter role at Royal Moore Auto Center

Base pay range

This range is provided by Royal Moore Auto Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $18.50/hr

Overview

Join Our Team as a Service Greeter at Royal Moore Mazda Buick GMC Service Department

At Royal Moore Mazda Buick GMC Service Department, we take pride in offering exceptional automotive service to our valued customers. We are currently searching for a friendly and customer-focused Service Greeter to be the first welcoming face for our clients. If you have a warm and welcoming personality, excellent communication skills, and a passion for providing outstanding customer service, we want to hear from you!

As a Service Greeter, your role is pivotal in creating a positive and welcoming experience for our customers. Your daily responsibilities will include:

• Greeting customers with a warm and friendly demeanor as they arrive at the service department
• Assisting customers by directing them to the appropriate service advisor or technician
• Providing information about available services and addressing general inquiries
• Managing appointment schedules to ensure an efficient customer flow
• Maintaining a neat and organized reception area
• Handling customer concerns and, when necessary, escalating them to the appropriate team members
• Ensuring a high level of customer satisfaction throughout their service visit

Qualifications

To excel in this role, you should meet the following qualifications:

• Valid driver's license is a must
• Excellent interpersonal and customer service skills
• Friendly and approachable personality
• Strong communication skills, both verbal and written
• Ability to multitask and stay organized in a fast-paced environment
• Previous customer service experience is a plus
• Professional appearance and demeanor
• Strong problem-solving skills and the ability to handle challenging situations with patience and empathy

Benefits

We offer a competitive salary based on your experience and customer service skills. As a Service Greeter at Royal Moore Mazda Buick GMC, you'll be part of a supportive and collaborative team dedicated to delivering the best service experience possible. Our benefits package includes:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Ongoing training and development opportunities
• Employee discounts on vehicle purchases and services

How to Apply

If you are passionate about providing exceptional customer service and enjoy making a positive first impression, we encourage you to apply for the Service Greeter position at Royal Moore Mazda Buick GMC. Please submit your resume and a brief cover letter explaining why you are the ideal candidate for this role to [e-mail].

Join us in creating a welcoming and customer-centric atmosphere at Royal Moore Mazda Buick GMC Service Department and be an integral part of our customer service team!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing

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