Customer Service Representative Full Time

KANES FURNITURE LLC; Melbourne (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401k/Profit sharing

Furniture discounts

Community involvement

Job summary

Kane's Furniture LLC in Melbourne, FL is seeking a Customer Service Representative for a full-time, in-store role. You will greet customers, answer questions, and process payments with professionalism and courtesy.

With 1+ year of relevant experience, you will maintain accurate records, handle refunds per policy, and support store operations. This position offers standard full-time benefits and opportunities to contribute to a strong team.

Qualifications

• At least 1 year of experience in a similar customer service role.
• Demonstrates strong customer service acumen and professional demeanor.

Responsibilities

• Greet and assist customers in-store and handle inquiries.
• Process payments, financing and refunds per policy.
• Maintain accurate records using store systems.
• Follow up with customers as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication

Payments processing

Conflict resolution

Tools

POS system

Job description

Position:Customer Service Representative Full Time

Location: MELBOURNE, FLORIDA

Job Id:1215

# of Openings:1

The talentedCustomer Service Representativesat ourKane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

OurCustomer Service Representativesare professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Full Time

Duties and Responsibilities:

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned

What we offer to you:

• Health Benefits to include Medical, Dental, Vision, Supplemental Insurance, Telemedicine
• Free Life Insurance
• 401k/Profit Sharing Plan
• Social Responsibility to include building Habitat Houses, American Heart Association Fundraising, to name a few
• Furniture Discounts
• Working for a great store team!
• Compensation commensurate with your experience

Qualified candidates will have a steady job history and 1+ year experience in a similar role.

Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing.
Kane's is proud to be an EEO/AA employer M/F/D/V.

Kane’s is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.