Customer Service Representative Full Time

KANES FURNITURE LLC; Fort Myers (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Benefits to include Medical,…

Free Life Insurance

401k/Profit Sharing Plan

Social Responsibility to include Char…

Furniture Discounts

Working for a great store team!

Compensation commensurate with your 2x

Job summary

Kane’s Furniture LLC in Fort Myers, FL is seeking a Customer Service Representative for a full-time position. You will greet customers, process orders, handle payments, and assist with showroom inquiries to ensure a positive shopping experience.

Qualified candidates have at least 1 year of experience in a similar role and a proven track record of reliable, friendly service. We offer benefits, a 401k plan, and employee discounts in a welcoming store environment.

Qualifications

• Qualified candidates will have a steady job history and 1+ year experience in a similar role.

Responsibilities

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned

Job description

Position: Customer Service Representative Full Time

Location: FORT MYERS, FLORIDA

Job Id: 1238

# of Openings: 1

The talentedCustomer Service Representativesat ourKane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Full Time

Duties and Responsibilities

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned

What we offer to you:

• Health Benefits to include Medical, Dental, Vision, Supplemental Insurance, Telemedicine
• Free Life Insurance
• 401k/Profit Sharing Plan
• Social Responsibility to include building Habitat Houses, American Heart Association Fundraising, to name a few
• Furniture Discounts
• Working for a great store team!
• Compensation commensurate with your experience

Qualified candidates will have a steady job history and 1+ year experience in a similar role.

Kane’s Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V.

Kane’s is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.