Customer Service Representative Entry-Level | Immediate Start

TV Collective; Pleasanton (CA); On-site; USD 730 - 1,100; Full time

Benefits offered by this job

Immediate hire

Paid training

Weekly pay

Medical benefits

Career advancement

Leadership opportunities

Team environment

Nonprofit representation

Job summary

TV Collective in Pleasanton, CA is seeking an enthusiastic Entry-Level Customer Service Representative to join our team and support nonprofit campaigns through live events and outreach.

No prior experience is required; we provide paid training, hands-on mentorship, and opportunities to develop in customer service, event marketing, and fundraising roles within a dynamic, team-oriented environment.

Qualifications

• No prior experience required; paid training provided.
• On-site event-based role with hands-on mentorship.
• Opportunities for professional development and real-world nonprofit experience.

Responsibilities

• Engage with the public at live events and fundraising activations.
• Provide friendly, professional service to attendees, donors, and community members.
• Communicate nonprofit messaging and fundraising goals.
• Answer questions with clear, accurate information.
• Assist with event setup, registration, and on-site logistics.
• Represent nonprofit campaigns alongside the team.

Skills

Verbal communication

Interpersonal skills

Teamwork

Customer focus

Public-facing

Job description

We’re a rapidly growing event marketing and nonprofit fundraising company seeking enthusiastic, customer-focused Entry-Level Customer Service Representatives to join our team.

This is an excellent opportunity for individuals who enjoy working with people, participating in live events, and building a career in customer service, event marketing, community outreach, fundraising, and nonprofit engagement.

No previous experience is required. We provide paid training, hands-on mentorship, professional development, and real-world experience through live events, promotional campaigns, and nonprofit outreach initiatives.

Key Responsibilities

As an Entry-Level Customer Service Representative, you’ll interact directly with members of the public while supporting nonprofit campaigns and event marketing initiatives.

• Engage with the public at live events, fundraising activations, and community outreach programs
• Provide friendly, professional customer service to attendees, donors, supporters, and community members
• Communicate nonprofit campaign messaging, organizational missions, and fundraising goals
• Answer questions and provide clear, accurate information about campaigns and initiatives
• Build positive relationships with customers, donors, community members, and partner organizations
• Assist with event setup, breakdown, registration, logistics, and on-site coordination
• Support promotional and fundraising activities during live events
• Maintain an energetic, welcoming, and professional presence throughout each event
• Collaborate with team members to help create positive customer and donor experiences
• Participate in team meetings, training sessions, and professional development activities

Qualifications

We’re looking for motivated, people-oriented candidates who are ready to learn and grow in a fast-paced environment.

You may be a great fit if you are:

• Outgoing, approachable, and comfortable speaking with new people
• A strong verbal communicator with excellent interpersonal skills
• Positive, coachable, and eager to develop new skills
• Team-oriented with a strong work ethic
• Reliable, professional, and dependable
• Comfortable working in public-facing and event-based environments
• Available for an immediate start
• Interested in customer service, event marketing, fundraising, or community outreach

Experience Is a Plus, Not a Requirement

Previous experience in the following areas is helpful but not required:

• Customer service
• Retail
• Hospitality
• Sales
• Events
• Promotions
• Fundraising
• Marketing
• Community outreach

What We Offer

We’re committed to providing the training, support, and career development needed to help entry-level team members succeed.

Benefits & Perks

• Immediate hire opportunities with full-time hours
• Paid training and ongoing professional development
• Competitive weekly pay plus performance-based bonuses
• Medical, dental, and vision benefits
• Clear career advancement opportunities
• Potential growth into leadership, event management, training, and account-level roles
• Supportive, energetic, and team-oriented work environment
• Hands-on experience in customer service, event marketing, fundraising, and community outreach
• Opportunities to represent recognized nonprofit and charitable organizations

Why Join Our Team?

This position provides more than an entry-level paycheck. You’ll gain practical experience in customer engagement, event marketing, nonprofit fundraising, communication, and community outreach while working alongside an experienced team.

Whether you’re a recent graduate, career changer, customer service professional, or someone looking for your first professional opportunity, our training and mentorship can help you build transferable skills and prepare for future career advancement.