Customer Service Representative – Entry Level

TRVC Inc.; Belton (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Training provided from day one

Entry-level opportunity

Career advancement

Job summary

TRVC Inc. in Belton, TX is hiring entry-level Customer Service Representatives to greet customers, answer calls, and explain automotive services. Training is provided from day one and no prior experience is required.

You will work with a friendly team, develop communication and problem-solving skills, handle scheduling, and build a long-term career with a growing local business. Perfect for recent graduates or career changers seeking a supportive environment.

Qualifications

• No prior customer service experience required; training provided.
• Must be able to communicate clearly with customers.
• Able to listen actively and respond professionally.

Responsibilities

• Greet and assist customers in person and over the phone.
• Answer calls and respond to inquiries about services.
• Explain automotive services and pricing.
• Schedule appointments and maintain records.
• Coordinate with technicians and team members.

Skills

Customer service

Communication

Active listening

Punctuality

Detail-oriented

Phone calls

Tech-savvy

Job description

Are you outgoing, friendly, and enjoy helping people? Looking for an opportunity to start a new career, develop valuable professional skills, and grow with an established local business?

We are looking for enthusiastic, dependable, and motivated individuals to join our team as Entry-Level Customer Service Representatives.

No previous customer service or automotive experience is required! We provide training and are willing to teach the right candidates everything they need to know.

Whether you are a recent graduate, transitioning from another industry, or simply looking for a new opportunity, this could be the perfect position for you!

What You'll Be Doing

• Greet and assist customers in a friendly and professional manner.
• Answer incoming customer calls and respond to inquiries.
• Help customers understand available automotive services.
• Provide information about windshield repairs, replacements, window tinting, and other vehicle care services.
• Assist customers with scheduling appointments.
• Gather customer information and maintain accurate records.
• Communicate with customers regarding appointments and service updates.
• Help resolve customer questions and concerns.
• Coordinate with technicians and other team members.
• Deliver a positive customer experience from beginning to end.

What We're Looking For

We are more interested in your personality and attitude than your previous work experience!

The ideal candidate is:

• Friendly, outgoing, and approachable.
• Comfortable speaking with customers over the phone and in person.
• A good communicator and active listener.
• Dependable and punctual.
• Organized and detail-oriented.
• Positive, professional, and eager to learn.
• Comfortable using computers and learning new systems.
• Able to work in a fast-paced environment.

No previous experience is necessary!

Experience in retail, restaurants, hospitality, reception, sales, call centers, or other customer-facing positions is a plus, but not required.

What We Offer

• Training provided from day one.
• Entry-level opportunity with no industry experience required.
• Opportunity to develop valuable communication and customer service skills.
• Supportive team environment.
• Opportunities for career advancement.
• Professional development and hands-on training.
• Opportunity to build a long-term career with a growing local business.

Who Should Apply?

This position is a great fit for:

• Recent high school and college graduates.
• Individuals entering the workforce.
• People looking to change careers.
• Retail and restaurant employees looking for a new opportunity.
• Individuals with strong people skills.
• Anyone who enjoys helping others and working with a team.

Your Personality Could Be Your Biggest Qualification!

You don't need years of experience to succeed here. We are looking for people with a great attitude, a willingness to learn, and a genuine interest in helping customers.