Customer Sales Representative

Stoneburgh MGT; Fort Worth (TX); On-site; USD 30,307 - 38,572; Full time

Job summary

Fort Worth Heat & Air is hiring a Customer Sales Representative who will act as a dispatcher and sales advocate, coordinating field technicians and maintaining dispatch boards. The role emphasizes a warm, professional phone presence to build trust with customers while driving sales.

The position offers $23 per hour plus commission opportunities and a path to lead or management roles as you grow with our Fort Worth-based HVAC team.

Qualifications

• 2-4 years of verifiable customer service or dispatch experience.
• Experience as dispatcher and customer sales representative is expected.

Responsibilities

• Act as both a dispatcher and customer sales representative, not just a call taker.
• Schedule and coordinate multiple field technicians while managing daily dispatch boards.
• Deliver a warm, friendly, professional phone presence that builds trust with customers.
• Grow into a lead or management role over time.
• Earn commission on supported and coordinated sales (commission structure to be determined).

Skills

Dispatcher

Customer service

Sales awareness

Job description

Customer Sales Representative: Career Interest Form

Experience: 2-4 years of verifiable customer service or dispatch experience

Pay: $23/hour + commission opportunities

What You'll Do

• Act as both a dispatcher and customer sales representative (not just a call taker).
• Schedule and coordinate multiple field technicians while managing daily dispatch boards.
• Deliver a warm, friendly, professional phone presence that builds trust with customers.
• Grow into a lead or management role over time.
• Earn commission on supported and coordinated sales (commission structure to be determined).

Fort Worth Heat & Air - Built for the Trades

HVAC is what we do. Culture is who we are.

We're a Fort Worth-based HVAC company focused on long-term growth, strong leadership, and building a place serious technicians can call home.

Whether you're a homeowner looking for trusted service or a technician exploring your next move, we believe in doing things the right way - no shortcuts, no private equity flip, just steady growth and high standards.

Watch the short intro video to learn who we are, what we stand for, and where we're headed.

• Locally operated in Fort Worth
• Focused on long-term ownership and growth
• Built by operators, not investors
• Committed to training, leadership, and advancement