Customer Service Representative (CSR) (04626) - 4101 Falls Rd

Domino's; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts on all your favo ur

Job summary

Domino's is hiring a Customer Service Representative (CSR) at our Falls Rd location. This full-time role is the face of our brand, delivering friendly service and accurate orders in a fast-paced store environment.

You’ll greet customers, take orders, prepare food, and keep the store welcoming while handling concerns professionally. Growth opportunities are available as you contribute to a positive team dynamic.

Qualifications

• Must be 16 years or older (18+ may be required for specific tasks or shifts).
• Great communication and people skills.
• Basic math and computer skills.
• Customer service or restaurant experience is a plus but not required.

Responsibilities

• Greet customers in person and over the phone with a friendly, positive attitude.
• Take accurate food orders and enter them into our point-of-sale system.
• Prepare food while maintaining Domino's quality and food safety standards.
• Keep the store clean, organized, and welcoming.
• Handle customer concerns with care and professionalism.
• Jump in wherever needed to support your team.

Skills

Communication skills

Numerical ability

Computer skills

Customer service experience (preferred

Job description

Customer Service Representative (CSR) (04626) - 4101 Falls Rd

• Full-time
• Job Category Org: Store Customer Service Rep

JOIN THE TEAM THAT DELIVERS MORE THAN JUST PIZZA!
Be the Voice. Be the Energy. Be the Difference.
Great things are happening at Domino's—and we want you to be part of it! We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service.
Whether you're helping a customer choose their favorite toppings or making a perfect pizza, you're the face of our brand and the heartbeat of our stores.
Why Join Us?

• We promote from within—99% of franchise owners started as CSRs, drivers, or managers!
• Opportunities to grow into leadership roles
• Flexible scheduling that works for you
• Fun, fast-paced team environment
• Employee discounts on all your favorites

What You'll Do

• Greet customers in person and over the phone with a friendly, positive attitude
• Take accurate food orders and enter them into our point-of-sale system
• Prepare food while maintaining Domino's quality and food safety standards
• Keep the store clean, organized, and welcoming
• Handle customer concerns with care and professionalism
• Jump in wherever needed to support your team

What We're Looking For

• Must be 16 years or older (18+ may be required for specific tasks or shifts)
• Great communication and people skills
• Basic math and computer skills
• Able to thrive in a fast-paced environment
• Customer service or restaurant experience is a plus but not required

Start Here. Grow Fast. Go Far.

You're not just joining a job—you're starting a career with a company that believes in your potential.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position. Pizza Tigers LLC may modify the duties and responsibilities of the position in its sole discretion at any time without notice.