Customer Service Representative (CSR) (04625) - 3870 E Lombard St

Domino's; Baltimore (MD); On-site; USD 28,000 - 37,000; Full time

Job summary

Domino's is seeking a Customer Service Representative (CSR) at 3870 E Lombard St in Baltimore, MD. This full-time role focuses on greeting customers, taking orders, and supporting store operations with a positive, energetic attitude.

You will handle in-person and phone orders, operate the POS system, and ensure food safety and quality standards while keeping the store welcoming and tidy. Team collaboration and customer-first service are essential.

Qualifications

• Must be 16 years or older (18+ may be required for specific tasks or shifts)
• Experience in customer service or restaurant is a plus but not required
• Ability to greet customers and take orders accurately

Responsibilities

• Greet customers in person and over the phone with a friendly, positive attitude
• Take accurate food orders and enter them into our point-of-sale system
• Prepare food while maintaining Domino's quality and food safety standards
• Keep the store clean, organized, and welcoming
• Handle customer concerns with care and professionalism
• Jump in wherever needed to support your team

Skills

Communication skills

Customer service

Basic math

Computer skills

Team player

Tools

POS system

Job description

Customer Service Representative (CSR) (04625) - 3870 E Lombard St

• Full-time
• Job Category Org: Store Customer Service Rep

JOIN THE TEAM THAT DELIVERS MORE THAN JUST PIZZA!
Be the Voice. Be the Energy. Be the Difference.
Great things are happening at Domino's and we want you to be part of it! We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service.
Whether you're helping a customer choose their favorite toppings or making a perfect pizza, you're the face of our brand and the heartbeat of our stores.

Why Join Us?

• We promote from within-99% of franchise owners started as CSRs, drivers, or managers!
• Opportunities to grow into leadership roles
• Flexible scheduling that works for you
• Fun, fast-paced team environment
• Employee discounts on all your favorites

What You'll Do

• Greet customers in person and over the phone with a friendly, positive attitude
• Take accurate food orders and enter them into our point-of-sale system
• Prepare food while maintaining Domino's quality and food safety standards
• Keep the store clean, organized, and welcoming
• Handle customer concerns with care and professionalism
• Jump in wherever needed to support your team

What We're Looking For

• Must be 16 years or older (18+ may be required for specific tasks or shifts)
• Great communication and people skills
• Basic math and computer skills
• Able to thrive in a fast-paced environment
• Customer service or restaurant experience is a plus but not required

Start Here. Grow Fast. Go Far.

You're not just joining a job - you're starting a career with a company that believes in your potential.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position. Pizza Tigers LLC may modify the duties and responsibilities of the position in its sole discretion at any time without notice.