Customer Service Representative (CSR) (04613) - 29 Cranbrook Rd

Domino's; Cockeysville (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's in Maryland is seeking a Customer Service Representative (CSR) to greet customers, take orders, and support daily store operations. You will handle POS transactions, maintain cleanliness, and ensure food safety standards are met in a fast-paced environment.

Ideal candidates bring strong communication and people skills, with basic math and computer abilities. 16+ age requirement; flexibility with shifts may apply.

Qualifications

• Greet customers in person and over the phone with a friendly attitude.
• Take accurate food orders and enter them into our POS system.
• Must be 16+ years old (18+ may be required for some tasks or shifts).
• Strong communication and people skills are essential.

Responsibilities

• Greet customers in person and over the phone with a friendly, positive attitude.
• Take accurate food orders and enter into our point-of-sale system.
• Prepare food while maintaining Domino's quality and food safety standards.
• Keep the store clean, organized, and welcoming.
• Handle customer concerns with care and professionalism.
• Jump in wherever needed to support your team.

Skills

Great communication

People skills

Basic math

POS system

Fast-paced adaptability

Tools

POS system

Job description

Customer Service Representative (CSR) (04613) - 29 Cranbrook Rd

• Full-time
• Job Category Org: Store Customer Service Rep

JOIN THE TEAM THAT DELIVERS MORE THAN JUST PIZZA!
Be the Voice. Be the Energy. Be the Difference.

Great things are happening at Domino's—and we want you to be part of it! We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service.
Whether you're helping a customer choose their favorite toppings or making a perfect pizza, you're the face of our brand and the heartbeat of our stores.

Why Join Us?

• We promote from within—99% of franchise owners started as CSRs, drivers, or managers!
• Opportunities to grow into leadership roles
• Flexible scheduling that works for you
• Fun, fast-paced team environment
• Employee discounts on all your favorites

What You’ll Do

• Greet customers in person and over the phone with a friendly, positive attitude
• Take accurate food orders and enter them into our point-of-sale system
• Prepare food while maintaining Domino's quality and food safety standards
• Keep the store clean, organized, and welcoming
• Handle customer concerns with care and professionalism
• Jump in wherever needed to support your team

What We’re Looking For

• Must be 16 years or older (18+ may be required for specific tasks or shifts)
• Great communication and people skills
• Basic math and computer skills
• Able to thrive in a fast-paced environment
• Customer service or restaurant experience is a plus but not required

Start Here. Grow Fast. Go Far.

You're not just joining a job—you're starting a career with a company that believes in your potential.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position. Pizza Tigers LLC may modify the duties and responsibilities of the position in its sole discretion at any time without notice.