Customer Service Representative (CSR)

Infin Moving; Ohio; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid training

Flexible scheduling

Supportive team environment

Opportunities for growth

Job summary

Infin Moving is seeking a professional, customer‑focused Customer Service Representative to support our Columbus operations. You will assist customers with scheduling moves, answer service questions, and ensure a smooth experience from booking to completion.

Responsibilities include handling calls, scheduling services for residential and commercial moves, providing pricing and availability details, updating records, coordinating with dispatchers, and resolving issues professionally.

Qualifications

• High school diploma or equivalent.
• Strong communication and organizational skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer incoming calls and respond to customer inquiries
• Schedule residential and commercial moving services
• Provide information regarding pricing and availability
• Update customer records and job details
• Coordinate with dispatchers and moving crews
• Resolve customer concerns professionally

Skills

Communication

Organizational skills

Multitasking

Customer service experience

Education

High school diploma or equivalent

Job description

Job Description

Infin Moving is seeking a professional and customer-focused Customer Service Representative to support our Columbus operations. This role assists customers with scheduling moves, answering service-related questions, and ensuring a smooth experience from booking to completion.

Responsibilities

• Answer incoming calls and respond to customer inquiries
• Schedule residential and commercial moving services
• Provide information regarding pricing and availability
• Update customer records and job details
• Coordinate with dispatchers and moving crews
• Resolve customer concerns professionally

Qualifications

• High school diploma or equivalent
• Strong communication and organizational skills
• Basic computer proficiency
• Ability to multitask in a fast-paced environment
• Previous customer service experience preferred

What We Offer

• Competitive hourly pay
• Paid training
• Flexible scheduling options
• Supportive team environment
• Opportunities for growth within the company