Customer Service Representative (CSR)

Infin Moving; Columbus (OH); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Paid training

Flexible scheduling options

Supportive team environment

Opportunities for growth within the公司

Descripción de la vacante

Infin Moving in Columbus, OH is seeking a professional Customer Service Representative to support our local operations. You will assist customers with scheduling moves, answer service questions, and help ensure a smooth experience from booking to completion.

Daily duties include answering calls, scheduling residential and commercial moves, updating records, and coordinating with dispatchers and moving crews.

Formación

• High school diploma or equivalent.
• Strong communication and organizational skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsabilidades

• Answer incoming calls and respond to customer inquiries.
• Schedule residential and commercial moving services.
• Provide information regarding pricing and availability.
• Update customer records and job details.
• Coordinate with dispatchers and moving crews.
• Resolve customer concerns professionally.

Conocimientos

Strong communication

Organizational skills

Basic computer proficiency

Multitasking

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

Job Description

Infin Moving is seeking a professional and customer-focused Customer Service Representative to support our Columbus, OH operations. This role assists customers with scheduling moves, answering service-related questions, and ensuring a smooth experience from booking to completion.

Responsibilities

• Answer incoming calls and respond to customer inquiries
• Schedule residential and commercial moving services
• Provide information regarding pricing and availability
• Update customer records and job details
• Coordinate with dispatchers and moving crews
• Resolve customer concerns professionally

Qualifications

• High school diploma or equivalent
• Strong communication and organizational skills
• Basic computer proficiency
• Ability to multitask in a fast-paced environment
• Previous customer service experience preferred

What We Offer

• Competitive hourly pay
• Paid training
• Flexible scheduling options
• Supportive team environment
• Opportunities for growth within the company