Client Communications Coordinator

Infin Moving; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid training

Professional development opportunities

Supportive team environment

Career growth potential within the公司

Job summary

Infin Moving in Columbus, OH seeks a Client Communications Coordinator to manage daily customer interactions and support moving operations. You will maintain clear client communications, coordinate service updates, and contribute to high levels of customer satisfaction throughout the moving process.

The ideal candidate has strong written and verbal communication, excellent organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Excellent organizational abilities.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage client communications regarding scheduling, updates, and service details.
• Respond to customer inquiries via phone, email, and internal systems
• Coordinate with operations teams to ensure accurate service execution
• Maintain organized records of customer interactions and appointments
• Support service teams with communication and scheduling needs
• Assist in resolving customer concerns professionally
• Ensure consistent, high-quality customer experiences

Skills

Written communication

Verbal communication

Organizational skills

Multitasking

Computer literacy

Education

High school diploma or equivalent

Job description

Job Description

Infin Moving is seeking an organized and professional Client Communications Coordinator to manage customer communications and support daily moving operations in Columbus, OH. This role focuses on maintaining clear communication with clients, coordinating service updates, and ensuring excellent customer satisfaction throughout the moving process.

Responsibilities

• Manage client communications regarding scheduling, updates, and service details
• Respond to customer inquiries via phone, email, and internal systems
• Coordinate with operations teams to ensure accurate service execution
• Maintain organized records of customer interactions and appointments
• Support service teams with communication and scheduling needs
• Assist in resolving customer concerns professionally
• Ensure consistent, high-quality customer experiences

Qualifications

• High school diploma or equivalent
• Strong written and verbal communication skills
• Excellent organizational abilities
• Basic computer proficiency
• Ability to multitask in a fast-paced environment

What We Offer

• Competitive hourly pay
• Paid training
• Professional development opportunities
• Supportive team environment
• Career growth potential within the company