Customer Service Representative (CSR)

Palmetto Plumbing and Drain Cleaning; Charleston (SC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Unlimited bonuses

Flexible schedule

PTO

Health benefits

Vision benefits

Growth opportunities

Family atmosphere

Job summary

Palmetto Plumbing & Drain Cleaning in Charleston, SC is seeking a friendly Customer Service Representative to handle calls, schedule appointments, and nurture customer relationships. You will promote memberships, support paid time off, and contribute to a positive, family‑oriented team environment.

The role offers an uncapped bonus program, flexible scheduling, health/dental/vision benefits with company contribution, and opportunities for growth within the company.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent communication and multitasking abilities.

Responsibilities

• Answer calls and schedule appointments.
• Follow up with customers and generate new business.
• Promote memberships and earn bonuses.

Skills

Customer service

Communication skills

Multitasking

Outgoing personality

Tools

ServiceTitan

Job description

WE'RE HIRING!

Customer Service Representative (CSR)

Palmetto Plumbing & Drain Cleaning | Charleston, SC

GREAT PERSONALITY? PEOPLE SKILLS? WE WANT YOU!

Love talking to people, staying busy, and making extra money? Come join the Palmetto family!

We're a growing, family-owned plumbing company looking for a friendly, energetic, and motivated team player who can turn phone calls into happy customers and booked jobs!

WHY YOU'LL LOVE IT HERE

• Competitive Pay + UNLIMITED Performance Bonuses!

• No Cap on Your Bonus Earning Potential!

• Flexible Scheduling

• Paid Time Off (PTO)

• Health, Dental & Vision Benefits with Company Contribution

• Fun, Family-Oriented Team

• Growth & Advancement Opportunities
  

GET REWARDED FOR YOUR HARD WORK!

Our UNCAPPED BONUS PROGRAM rewards you for booking jobs, generating new business, selling memberships, earning customer reviews, and more!

The more you achieve, the more you can earn!

WHAT YOU'LL DO

• Answer calls and schedule appointments

• Follow up with customers and generate new business

• Promote memberships and earn bonuses

• Keep our customers happy and our schedule running smoothly!
  

WHAT WE'RE LOOKING FOR

• Minimum 1 year of customer service experience

• Outgoing, organized, and dependable

• Excellent communication and multitasking skills

• ServiceTitan experience is a plus, but not required!
  

YOUR PERSONALITY OPENS THE DOOR. YOUR DRIVE TAKES YOU FURTHER!

Ready to be appreciated, rewarded, and part of the family? APPLY TODAY AND JOIN THE PALMETTO TEAM!