Customer Service Representative, Business Insurance

ООО «ХАГЕМАЕР ГРУПП»; Cockeysville (MD); On-site; USD 36,000 - 66,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking a Customer Service Representative for the Business Insurance team. You will provide prompt, courteous service to clients and colleagues, processing policy changes, certificates, and audits with precision to support the team.

Required: high school diploma, 1 year of Commercial Insurance experience, 2 years of customer service, and ability to obtain a Property & Casualty license within 90 days; valid work authorization in the U.S.

Qualifications

• High school diploma required.
• Property & Casualty license or ability to obtain within 90 days.
• At least 1 year of Commercial Insurance experience.
• Two years of Customer Service experience.
• Legal work authorization to work in the U.S. on a permanent basis without sponsorship.

Responsibilities

• Process policy changes, certificates and evidence of property insurance, and policy audits.
• Maintain high accuracy while supporting the Business Insurance team.

Skills

Customer Service

Attention to detail

Legal work authorization

Education

High school diploma

Associates or Bachelors preferred

Tools

EPIC

Job description

Marsh McLennan Agency Customer Service Representative, Business Insurance

Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Customer Service Representative on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits; all while maintaining the highest level of accuracy.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High school diploma required.
• Property & Casualty license (or ability to obtain within 90 days)
• At least 1 year of Commercial Insurance experience
• Two (2) years Customer Service experience
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelors degree preferred
• Experience working with EPIC

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. In addition to the base salary, this position may be eligible for performance-based incentives.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAMID #LI-Office #MMABI

The applicable base salary range for this role is $35,600 to $66,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.