Customer Service Representative - Birmingham

Molly Maid; Beverly Hills (MI); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance after 90 days

Company vehicle provided for customer

Job summary

Molly Maid of Birmingham and Southeast Oakland County is seeking a Customer Service Representative to handle service requests and customer inquiries with courtesy and professionalism. You will be a key point of contact representing the Molly Maid brand on support calls.

The role supports a growing franchise, with typical hours Monday to Friday, full-time. Compensation includes weekly pay and potential bonuses, along with standard benefits as described below.

Qualifications

• Valid Driver's License.
• Strong written and verbal communication skills.
• Detail-oriented.
• Positive attitude.
• Professional appearance and personality.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Schedule estimates & house cleanings.
• Return customer calls.
• Perform administrative functions including data entry, payment processing, and supply inventory.
• Assist with personnel management, including hiring and recruiting functions.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Communication skills

Detail-oriented

Positive attitude

Team player

Professional appearance

Job description

Customer Service Representative

Molly Maid of Birmingham and Southeast Oakland County

Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer inquiries. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.

Specific Responsibilities

• Receive incoming calls in a professional and courteous manner
• Schedule estimates & house cleanings
• Return customer calls
• Perform administrative functions including data entry, payment processing, and supply inventory
• Assist with personnel management, including hiring and recruiting functions
• Perform other duties as needed which may include cross-training in related positions

Job Requirements

• Valid Driver's License
• Strong written and verbal communication skills
• Detail-oriented
• Positive Attitude
• Professional appearance and personality
• Team player who can work independently

Salary

$640 - $720 per week. There is bonus potential in this position.

Hours

Available between the hours of 7:00am to 5:30pm. A typical day would be either 7:00am - 3:30pm or 8:30am - 5:00pm.

Benefits

• Paid time off
• Health insurance available after 90 days
• Company vehicle provided if/when there is a need to visit a customer

Schedule

• Monday to Friday
• Full time

Molly Maid of Birmingham and Southeast Oakland County

31119 Greenfield Rd

Beverly Hills, MI 48025

[phone]