Customer Service Representative-Bilingual a Plus

AAA Auto Title Loans LLC; Mesa (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CASH 1 is looking for customer service-oriented individuals in Mesa, AZ who can handle loan and payment processing, answer client questions, and proactively assist customers. A positive attitude, reliability, and strong communication are essential, with opportunities for growth and bonuses.

Full-time and part-time roles are available. Benefits include 401(k), health and vision insurance, paid time off, and overtime/holiday pay opportunities.

Qualifications

• Previous customer care experience is a plus.
• Strong communication and listening skills.
• Ability to manage time and priorities in a fast-paced environment.

Responsibilities

• Answer client questions and assist with loans and payments.
• Proactively reach out to customers to offer support and solutions.
• Build rapport with customers and provide excellent service.

Skills

Customer service

Communication

Time management

Rapport building

Job description

Are you a customer service superstar with a competitive spirit and a knack for staying cool under pressure? Look no further than CASH 1 - a fast-growing loan company that’s seeking talented individuals like you to join our team!

At CASH 1, we pride ourselves on fostering a positive and supportive workplace culture. We offer monthly bonuses, peer recognition, and a range of benefits including 401k and paid time off. But that’s not all - we’re also committed to providing our employees with opportunities for professional growth and development.

As a member of our team, you’ll be responsible for a variety of customer service tasks including answering client questions, processing loans and payments, and proactively reaching out to customers to offer support and assistance. To succeed in this role, you’ll need to be a great communicator with a talent for building rapport with customers. Previous customer care experience is a plus, but we welcome candidates from all backgrounds.

We’re looking for individuals who are eager to learn and grow, with a positive attitude and a willingness to go the extra mile for our customers. Time management skills are a must - we need team members who are always on time, every time.

Job Types: Full-time, Part-time

Salary: From $17.00 per hour

Expected hours: 40 per week

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Supplemental pay types:

• Bonus opportunities
• Holiday pay
• Overtime pay