Customer Service Representative/Bank Teller

Finance Factors; Kailua (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Finance Factors, a family-owned financial services company, is hiring in the Kailua-Kona, Hawaii area for an in-branch position focused on customer service and relationship building. The role involves handling cash, processing information, and delivering outstanding service.

A $1,500 sign-on bonus is offered and prior banking experience is welcomed but not required, as full training is provided. Candidates should have a high school diploma, basic computer skills, and be ready to pass a

Qualifications

• High School Diploma or equivalent required.
• Prior customer service experience preferred.
• Experience handling cash and personal information.
• Basic computer skills required.
• Background and credit check required.

Responsibilities

• Provide excellent customer service and build relationships with clients.
• Assist with daily branch operations during operating hours.
• Participate in training and support provided by Finance Factors.

Skills

Customer service

Cash handling

Computer skills

Education

High School Diploma

Job description

IN BRANCH ONLY

Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023, 2024, and 2025 Best Places to Work in Hawai’i.

IN BRANCH ONLY

Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not as we will provide the training and support you need to be confident and successful. Branch Hours: Monday – Thursday 9am – 4pm and Friday 9am – 5pm. Sign on bonus of $1500

Minimum Requirements

• Possess a High School Diploma (or equivalent).
• Prior customer service experience.
• Experience handling cash, as well as personal information.
• Possess basic computer skills.
• Pass a thorough background and credit check.

Finance Factors is proud to be an Equal Opportunity Employer.