Customer Service Representative/Agent

The Farmington Regional Chamber; Weems (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training and development

Opportunities for growth

Positive team environment

Job summary

The Farmington Regional Chamber is seeking a friendly Customer Service Representative to join our team. You will assist clients in person and by phone, answer policy-related questions, process changes and payments, and maintain accurate records in a collaborative office environment.

Ideal candidates have strong communication skills, are organized and detail-oriented, and can multitask in a fast-paced setting.

Qualifications

• Strong communication and customer service skills.
• Professional, organized, and detail-oriented.
• Ability to multitask in a fast-paced office environment.
• Computer proficiency required.
• Insurance experience preferred but not required (training available).
• Licensed or the ability to become licensed.

Responsibilities

• Assisting clients in person and by phone
• Answering questions regarding policies, billing, and claims
• Processing policy changes and payments
• Maintaining accurate client records
• Supporting office operations as needed

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Computer skills

Licensing

Insurance knowledge

Job description

Customer Service Representative / Agent

We are seeking a friendly, reliable representative to join our growing insurance office. This position is ideal for someone who enjoys helping clients, working in a professional environment, and being part of a team.

Responsibilities

• Assisting clients in person and by phone
• Answering questions regarding policies, billing, and claims
• Processing policy changes and payments
• Maintaining accurate client records
• Supporting office operations as needed

Qualifications

• Strong communication and customer service skills
• Professional, organized, and detail-oriented
• Ability to multitask in a fast-paced office environment
• Computer proficiency required
• Insurance experience preferred but not required (training available)
• Licensed or the ability to become licensed

We Offer

• Training and ongoing support
• Opportunities for growth
• Positive, team‑oriented workplace

Contact 573-701-9300 or email [e-mail]