Customer Service Representative/Agent

Farmington Regional Chamber; Farmington (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training and ongoing support

Opportunities for growth

Positive, team-oriented workplace

Job summary

A local insurance office is seeking a friendly, reliable Customer Service Representative/Agent in Farmington. This role involves assisting clients in person and by phone, while answering questions related to policies, billing, and claims. Candidates should possess strong communication and customer service skills, and must be organized and detail-oriented. The company offers training and ongoing support in a positive team-oriented environment.

Qualifications

• Strong communication and customer service skills are essential.
• Professional, organized, and detail-oriented attributes are necessary.
• Ability to multitask in a fast-paced office environment is required.
• Computer proficiency required.
• Insurance experience preferred but not required (training available).
• Licensed or the ability to become licensed.

Responsibilities

• Assist clients in person and by phone.
• Answer questions regarding policies, billing, and claims.
• Process policy changes and payments.
• Maintain accurate client records.
• Supporting office operations as needed.

Skills

Strong communication skills

Customer service skills

Organized and detail-oriented

Ability to multitask

Computer proficiency

Computer skills

Licensing

Insurance knowledge

Job description

We are seeking a friendly, reliable Customer Service Representative/Agent to join our growing insurance office. This position is ideal for someone who enjoys helping clients, working in a professional environment, and being part of a team.

Responsibilities include:

• Assisting clients in person and by phone
• Answering questions regarding policies, billing, and claims
• Processing policy changes and payments
• Maintaining accurate client records
• Supporting office operations as needed

Qualifications:

• Strong communication and customer service skills
• Professional, organized, and detail-oriented
• Ability to multitask in a fast-paced office environment
• Computer proficiency required
• Insurance experience preferred but not required (training available)
• Licensed or the ability to become licensed

We offer:

• Training and ongoing support
• Opportunities for growth
• Positive, team-oriented workplace

Contact 573-701-9300 or email [e-mail]