Customer Service Representative – Afternoon Shift

Jobtailor; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a Warehouse Administrator to coordinate workload among warehouse staff, carriers and drivers and ensure accurate order processing.

You will prepare work orders, manage data entry in the WMS, verify BOLs, and generate reports. The role requires strong communication, multitasking and a flexible schedule in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Warehouse experience preferred, 6 months or more.
• Ability to communicate effectively with carriers, customers, and teammates.
• Flexibility to work varied hours as needed.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Effective communication

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Requirements

• Proficiency in Microsoft Office
• Ability to communicate effectively with carriers, customers, employees and management
• Proven ability to multitask and prioritize workload in a fast-paced environment
• High school diploma or equivalent
• Availability to work a flexible schedule when needed
• 1 year of customer service experience
• 6 months of experience in a warehouse setting