Customer Service Representative #4440

FiveStar Food Mart; Harrodsburg, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Harrodsburg, KY is seeking a Customer Service Representative to greet customers, handle sales transactions at the register, keep the store clean and well stocked, and follow safety guidelines.

The role requires the ability to multi-task, a professional appearance, basic computer skills, and willingness to work a variety of shifts including mornings, evenings, weekends, and holidays.

Qualifications

• Provide FiveStar customer service with a welcoming demeanor.
• Ability to handle fast-paced sales transactions accurately.
• Maintain clean, stocked store and food service areas.
• Follow safety rules and store policies.
• Basic computer skills required for transactions.

Responsibilities

• Greet, thank, make eye contact, and engage with customers.
• Complete fast-paced, accurate sales transactions and handle cash/voids.
• Prepare quality food using fryers, ovens, slicers, etc., per guidelines.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials through informed, suggestive selling.
• Clean and merchandise sales areas to keep products appealing.
• Clean floors, restrooms, parking lots, and surrounding areas.
• Practice safe working habits per company safety rules.
• Comply with all local, state, and federal laws.
• Follow company policies as outlined in the employee handbook.

Skills

Customer service

Multi-tasking

Team player

Professional appearance

Basic computer skills

Tools

POS system

Job description

FiveStar #4440
978 S. College Street
Harrodsburg, KY 40330, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.