Customer Service Representative #4455

FiveStar Food Mart; Northern (KY); Hybrid; USD 1,653,000 - 2,066,000; Full time

Job summary

FiveStar Hartford store is seeking a friendly Customer Service Representative to greet customers, handle transactions quickly and maintain a clean, well-stocked store environment.

You will operate a register, assist with deli and store upkeep, follow safety rules, and contribute to a welcoming shopping experience. Overnight and weekend shifts are possible; basic computer skills and teamwork are essential.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet customers and provide FiveStar customer service.
• Complete fast paced, accurate sales transactions on a register.
• Prepare food using equipment according FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling.
• Clean and merchandise sales areas to keep products appealing and available.
• Clean floors, restrooms, parking lots, and surrounding areas.
• Practice safe working habits per company safety rules.
• Comply with local, state, and federal laws; follow handbook policies.

Skills

Customer service

Multitasking

Team player

Attendance

Professional appearance

Job description

FiveStar #4455
25 Commerce Drive
Hartford, KY 42347, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.