Customer Service Representative #2200

FiveStar Food Mart; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

FiveStar Food Mart in Cadiz, KY is hiring a Customer Service Representative. You will greet customers, operate the register, keep deli and store areas clean, and help with food preparation to FiveStar standards.

The role requires working a variety of shifts including mornings, evenings, weekends, and holidays. Candidates should be 18+, reliable, with basic computer skills and a team-oriented, positive attitude. FiveStar is an Equal Opportunity Employer.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills.

Responsibilities

• Greet customers and provide FiveStar-friendly service at the register.
• Accurately process sales transactions and handle voids or misprints.
• Prepare quality deli food using equipment per guidelines.
• Maintain PAR levels in the deli and keep areas clean.
• Promote specials and suggestive sell on every transaction.
• Clean and merchandise sales areas and keep displays appealing.
• Clean floors, restrooms, parking lots, and surrounding areas.
• Follow safety rules and comply with laws and company policies.

Skills

Multi-tasking

Customer service

Professional appearance

Team player

Computer skills

Job description

FiveStar #2200
3 Jolly Way
Cadiz, KY 42211, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.