Customer Service Representative #6575

FiveStar Food Mart; Mount Washington, Northern (KY, KY); Hybrid; USD 24,000 - 30,000; Full time

Job summary

FiveStar in Mt. Washington, KY is seeking Customer Service Representatives to greet customers, conduct sales, keep store clean, and support food service operations.

The role emphasizes fast-paced transactions, safety, and friendly service; requires 18+, ability to multitask, reliable attendance, and basic computer skills; shifts include mornings, afternoons, weekends, and holidays.

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet customers and provide FiveStar customer service.
• Complete fast-paced, accurate sales transactions on a register and explain any discrepancies.
• Prepare quality food using kitchen equipment according to FiveStar guidelines and safety standards.
• Maintain stock levels in the Deli (Cold and Hot).
• Promote FiveStar specials and suggestive sell on each transaction.
• Clean and merchandise sales areas to keep products visually appealing and available.

Skills

Multitasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #6575
11135 Highway 44E
Mt. Washington, KY 40047, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.