Customer Service Representative #9837

FiveStar Food Mart; Shepherdsville, Northern (KY, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

FiveStar Food Mart in Shepherdsville, KY is hiring friendly Customer Service Representatives to provide fast, safe service. You will greet customers, process transactions, stock shelves, and help keep the store clean and inviting. Responsibilities include preparing food per guidelines, maintaining deli levels, promoting specials, and following all policies and safety rules. Able to work varied shifts, including weekends and holidays, with a positive attitude and reliable attendance.

Qualifications

• Must be able to multi-task to meet customer needs.
• Professional appearance and a positive attitude are essential.
• Team oriented, honest, hardworking with excellent attendance.
• Ability to use a computer for basic transactions.

Responsibilities

• Greet customers, conduct sales transactions, and provide friendly service.
• Ensure store is well stocked, clean, and organized.
• Prepare food according to FiveStar guidelines and safety standards.
• Maintain deli/par levels and merchandise sales areas.
• Follow company policies and safety rules.

Skills

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #9837
1085 Ky highway 44E
Shepherdsville, KY 40165, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.