Paradise Quick Stop #17 Team Member

Burger King; Quinlan (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Burger King is seeking a Customer Service Associate at Paradise Quick Stop 17 in Quinlan, TX. This entry-level position focuses on delivering top-notch customer service while managing sales transactions effectively.

The candidate should possess strong communication skills, be comfortable in a fast-paced environment, and ideally have previous retail experience, although on-the-job training will be provided. Flexibility in scheduling is required.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Ability to anticipate customers’ needs and resolve issues.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greets customers warmly and assists with product selection.
• Accurately operates cash register or point of sale devices.
• Stocks shelves and maintains cleanliness of the store.
• Collaborates with team members to maintain smooth operations.

Skills

Customer service skills

Communication skills

Sales ability

Active listening

Teamwork

Ability to learn quickly

Education

High school diploma or equivalent

Previous retail experience

Job description

Job Details
Level: Entry
Job Location: Paradise Quick Stop 17 - Quinlan, TX 75474
Travel Percentage: None
Job Shift: Any

Supervisory Responsibilities

None.

Duties/Responsibilities

Customer Service

• Greets customers warmly and assists with product selection and inquiries. Responds appropriately to customer issues.
• Demonstrates and explains merchandise, suggesting options suitable for the customer’s needs. Assists customers with purchase decisions.
• Answers customer’s questions about merchandise. Uses suggestive selling techniques to upsell featured items, boost store sales and promote store specials and loyalty programs.

Sales and Cash Handling

• Accurately operates cash register or point of sale devices. Collects and processes cash, credit and digital payments using the store point of sale system.
• Handles refunds, exchanges and voids transactions according to company policy.
• Maintains awareness of loss prevention and theft prevention procedures.
• Follows all state and federal regulations for gas, alcohol, tobacco and lottery sales.

Merchandising and Inventory

• Stocks shelves, coolers and displays to ensure products are readily available. Assists with inventory counts and receiving deliverables.
• Rotates Merchandise following FIFO (First In, First Out) procedures. Checks expiration dates and removes outdated products.

Store Maintenance and Safety

• Makes the sales floor, restrooms, food prep areas and exterior clean and organized.
• Follows food safety and sanitation guidelines when preparing food or beverages.
• Ensures compliance with safety regulations and store policies. Reports equipment malfunctions or safety concerns promptly.

Teamwork and Operations

• Collaborates with team members to maintain smooth shift operations. Adapts to flexible scheduling including evenings, weekends and holidays.
• Prompt and regular attendance on required shifts. Maintains a clean and polished appearance. Adheres to uniform and dress code policies.
• Supports management with daily, operational tasks. Follows opening and closing procedures.
• Performs other duties as assigned.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Excellent active listening skills. Ability to learn quickly.
• Excellent sales and customer service skills.
• Comfortable working in a fast-paced environment. Ability to work as part of a team.
• Ability to anticipate customers’ needs and resolve customer issues with tact.
• Ability to operate or to quickly learn the store’s point-of-sale system.

Education and Experience

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 25 pounds at times.