Customer Service Representative #3330

FiveStar Food Mart; Northern (KY); Hybrid; USD 22,000 - 32,000; Full time

Job summary

FiveStar Food Mart in Eminence, KY is seeking a friendly Customer Service Representative to greet customers, ring up sales, and help keep the store clean and well stocked.

You will prepare food, stock the deli, promote daily specials, and work a fast-paced shift while following safety and company policies. This role emphasizes teamwork and reliable attendance in a welcoming environment.

Qualifications

• Customer service and sales skills relevant to a convenience store setting.
• Ability to greet customers and handle transactions accurately.
• Comfort with food service tasks and basic cleanliness standards.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers.
• Complete fast paced, accurate sales transactions on a register and handle discrepancies.
• Prepare quality food using food service equipment per guidelines and safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote specials and practice suggestive selling on each transaction.
• Clean and merchandise sales areas to ensure products are visually appealing.
• Clean floors, restrooms, parking lots, and surrounding areas.
• Follow safety rules and comply with all laws and company policies.

Skills

Customer service orientation

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #3330
5405 S. Main St.
Eminence, KY 40019, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.