Customer Service Representative #1550

FiveStar Food Mart; Bardstown (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

FiveStar Food Mart in Bardstown, KY is seeking Customer Service Representatives who can greet customers, handle sales at a register, and keep the deli and sales floor clean and well stocked. The role emphasizes friendly service, accuracy, and safety.

You'll work with a team across shifts, attend to customers promptly, assist with food preparation, and follow all policies and procedures per the employee handbook.

Qualifications

• Must be 18+ and able to multitask.
• Professional appearance and positive attitude.
• Team player, honest, hardworking, and reliable attendance.

Responsibilities

• Greet customers and conduct friendly, accurate sales transactions.
• Maintain clean, stocked deli and sales floor.
• Prepare food per safety guidelines.
• Promote specials and upsell during transactions.
• Follow safety rules and comply with laws.
• Operate POS and handle cash accurately.

Skills

Customer service

Cash handling

Teamwork

Basic computer skills

Tools

POS software

Job description

FiveStar #1550
2590 US-150
Bardstown, KY 40004, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.