Customer Service Representative #1851

Fivestar; Bardstown (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

FiveStar in Bardstown, KY, is seeking a Customer Service Representative to greet customers, conduct sales, and keep the store clean and well-stocked. The role includes handling transactions, preparing food, maintaining deli PAR levels, and promoting specials in a fast-paced environment.

Candidates should be at least 18, able to multi-task, present a professional image, be team players with excellent attendance, and possess basic computer skills.

Qualifications

• Customer service experience or aptness for friendly, helpful interactions.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Reliable attendance and punctuality on shifts.
• Basic computer literacy for sales transactions and records.

Responsibilities

• Greet, thank, and engage customers to create a welcoming store atmosphere.
• Handle sales transactions accurately at a register and resolve discrepancies.
• Prepare food safely using deli equipment per FiveStar guidelines.
• Maintain inventory levels and deli areas to ensure visual appeal.
• Promote specials and upsell during each transaction.
• Keep sales areas, floors, and restrooms clean and organized.
• Adhere to safety rules and all company policies.

Skills

Customer service

Multitasking

Professional image

Team player

Attendance

Computer skills

Job description

FiveStar #1851
122 E Stephen Foster Ave
Bardstown, KY 40004, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.