Customer Service Representative #1124

FiveStar Food Mart; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Benton, KY is hiring Customer Service Representatives to deliver friendly and efficient service. You will handle sales transactions, assist in deli food preparation, and ensure the store remains clean and well stocked.

The role requires flexibility to work a.m./p.m./overnight shifts, weekends, and holidays, with an Equal Opportunity Employer policy guiding employment.

Qualifications

• Customer service-focused approach and welcoming demeanor.
• Ability to multi-task to handle busy periods.
• Professional appearance and a positive attitude.
• Team player willing to support coworkers.
• Basic computer skills for POS and store tasks.

Responsibilities

• Greet customers and provide FiveStar service during every interaction.
• Process fast-paced, accurate sales transactions at the register.
• Prepare quality food using equipment per FiveStar guidelines and safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials and suggestive selling on each transaction.
• Clean and merchandise sales areas to keep products visually appealing and available.
• Clean floors, restrooms, parking lots, and all areas around the store.
• Follow safety rules and comply with local, state, and federal laws.
• Adhere to FiveStar policies as outlined in the employee handbook.

Skills

Customer service

Multi-tasking

Team player

Positive attitude

Basic computer skills

Job description

FiveStar #1124
1772 Mayfield Hwy
Benton, KY 42025, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.