Customer Service Representative (02960) 805 Salem Rd. Mount Vernon

Domino's; Mount Vernon (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A well-known pizza chain is seeking a Customer Service Representative for their Mount Vernon location. The successful candidate will provide exceptional service, handle customer orders, and support team operations. Responsibilities include processing transactions, maintaining cleanliness, and resolving customer inquiries. Ideal candidates should possess excellent communication skills and the ability to multitask efficiently in a fast-paced environment. High school diploma preferred. Flexible schedule required.

Qualifications

• Friendly and professional demeanor required.
• Ability to follow directions and adhere to policies.
• Flexibility to work weekends and holidays is essential.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare pizzas according to company standards.
• Process cash and credit card transactions.
• Deliver outstanding customer service in a fast-paced environment.

Skills

Customer service skills

Strong communication abilities

Basic math skills

Organizational skills

Education

High school diploma or equivalent

Job description

Job Description

Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Deliver outstanding customer service in a fast-paced environment
• Maintain cleanliness of the work area
• Collaborate with team members to ensure smooth operations
• Handle customer inquiries and resolve issues promptly
• Assist with additional tasks as needed to support the store's operations

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies
• Basic math skills for handling cash transactions
• Ability to multitask efficiently in a fast-paced environment
• Physical ability to lift up to 25 lbs.
• Flexibility to work weekends and holidays
• Organizational skills to manage multiple orders simultaneously
• Team-oriented mindset with a willingness to collaborate
• Empathy and patience when dealing with customer concerns
• Previous customer service experience preferred but not required
• High school diploma or equivalent (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.