Customer Service Representative

National Veterinary Associates; Wheaton (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Pet Discount

Disability Insurance

Job summary

Animal Medical Clinic of Wheaton, a 4-doctor AAHA-accredited veterinary hospital in Wheaton, IL, is seeking a Customer Service Representative to join our growing team. You will handle client communication, scheduling, and front-desk duties while helping patients and families.

We value a collaborative culture, ongoing mentorship from doctors and technicians, and open communication. If you share a passion for compassionate client service and patient care, apply to become part of our supportive,

Qualifications

• Clear communication with clients and team.
• Willingness to learn and adapt in a fast-paced veterinary setting.
• Experience in customer service preferred.

Responsibilities

• Greet clients and manage front desk operations.
• Schedule appointments and coordinate with veterinary staff.
• Maintain accurate client records and billing.

Job description

Hospital Name: Animal Medical Clinic of Wheaton

Job Type: Support Staff

Description & Requirements

Animal Medical Clinic of Wheaton located in Wheaton, IL is looking for a Customer Service Rep to join our growing team!

About Us

We are a 4-Doctor, AAHA Accredited, veterinary hospital providing comprehensive medical, surgical, and dental care. We provide care for a variety of pets including cats/dogs, small animals, exotics, and avians!

We love to teach!Our team works hard to ensure we maintain a great culture promoting positivity, collaboration, and open communication. Staff meetings are held to ensure we are on the same page, bring up new ideas, and discuss any relevant topics happening in the moment.

What to Expect

• A team that operates and feels like a family. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.
• A great learning environment! Our team of doctors & technicians enjoy having the opportunity to mentor and guide newer technicians. They work hard to support and encourage each other and love to celebrate wins, big or small.
• Open Communication. Our team values open, honest communication. Whether you have a question, are asking for help, or looking for someone to talk to, we work together to help & support each other through all situations.

About You

• You understand that clear, effective communication among clients and team members is a priority and are dedicated to make a difference in the lives of patients and their families.
• You enjoy working with a collaborative team and are committed to outstanding client service and exceptional patient care.
• You genuinely want to make a difference for each client & patient and are dedicated to maintaining a positive work environment.

Employee Pet Discount

Disability Insurance

We offer a competitive wage commensurate to experience.

For more information about our hospital, please visit https://www.amcwheaton.com.