Customer Service Representative

NVA General Practice; Wheaton (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Uniform Allowance

Paid Time Off

Paid Holidays

Employee Pet Discount

401k

Medical/Dental/Vision

Disability Insurance

Life Insurance

Flexible schedule

Parental leave

Vision insurance

401(k) matching

Employee discount

Job summary

Animal Medical Clinic of Wheaton in Wheaton, IL is seeking a Customer Service Rep to join our growing team. This in-person role focuses on delivering exceptional client service and supporting patients and families with clear communication.

We offer a comprehensive benefits package and a welcoming culture where team members learn, collaborate, and grow with mentors from our Doctor and Technician team.

Qualifications

• 1 year of customer service experience required.

Skills

Customer Service

Job description

Animal Medical Clinic of Wheaton located in Wheaton, IL is looking for a Customer Service Rep to join our growing team!

About Us:

We are a 4-Doctor, AAHA Accredited, veterinary hospital providing comprehensive medical, surgical, and dental care. We provide care for a variety of pets including cats/dogs, small animals, exotics, and avians!

We love to teach! Our team works hard to ensure we maintain a great culture promoting positivity, collaboration, and open communication. Staff meetings are held to ensure we are on the same page, bring up new ideas, and discuss any relevant topics happening in the moment.

What To Expect:

• A team that operates and feels like a family. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.
• A great learning environment! Our team of doctors & technicians enjoy having the opportunity to mentor and guide newer technicians. They work hard to support and encourage each other and love to celebrate wins, big or small.
• Open Communication. Our team values open, honest communication. Whether you have a question, are asking for help, or looking for someone to talk to, we work together to help & support each other through all situations.

About You:

You understand that clear, effective communication among clients and team members is a priority and are dedicated to make a difference in the lives of patients and their families. You enjoy working with a collaborative team and are committed to outstanding client service and exceptional patient care. You genuinely want to make a difference for each client & patient and are dedicated to maintaining a positive work environment.

Benefits:

• Uniform Allowance
• Paid Time Off
• Paid Holidays
• Employee Pet Discount
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• We offer a competitive wage commensurate to experience.

For more information about our hospital, please visit https://www.amcwheaton.com.

Job Type: Full-time

Pay: From $16.00 per hour to $20.00

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay Types:

• Bonus pay
• Commission pay

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Uniform allowance
• Vision insurance