Customer Service Representative

Energy Vault; Village of Liverpool (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the clean energy sector is seeking enthusiastic Customer Service/Sales Representatives for their Liverpool branch. This entry-level role focuses on educating customers about community solar options and assisting them in navigating their energy bills. Ideal candidates will have a passion for sustainable energy and a background in customer service or sales. With a commitment to training and development, this company provides a supportive environment for those looking to make a positive impact in the community. Join a team dedicated to facilitating the transition to clean energy and help customers benefit from renewable solutions.

Qualifications

• Prior experience in customer service or sales is preferred.
• Strong communication skills and a professional demeanor are essential.

Responsibilities

• Educate customers on Community Solar Farms and energy savings.
• Assist customers in understanding their energy bills and options.

Skills

Customer Service

Sales Experience

Communication Skills

Professionalism

Goal Oriented

Job description

PTM Solar is continuing to grow all of our New York locations. Our Liverpool branch is currently sourcing for 7 Customer Service/Sales Rep openings. As a community solar acquisition company, it is important that candidates are excited about NY's transition to clean energy and have the right experience to provide our customers with professional interactions. Representatives will be responsible for the following duties:

1. Educating customers on local Community Solar Farms
2. Assist customers in having better understandings of how to read their energy bills
3. Answer questions regarding clean energy options in NYS
4. Aid customers in registering for Community Solar projects in order to receive energy credits

Ideal applicants should possess the following experience/qualifications:

1. Prior Customer Service and/or Sales experience
2. Full-Time availability
3. Professionalism
4. Solid communication skills
5. Goal Orientated - Results Driven background

All experience levels are encouraged to apply. This role is entry-level, and training will be provided. You do not need a vehicle or valid license for this position. Please submit your resume with a contact phone number that we can reach you.