Customer Service Representative

Wirth Law Group, P.C.; Tulsa (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Monthly performance bonus

Job summary

Wirth Law Office in Tulsa is seeking a Customer Service Representative whose real role is inside sales. You will reach out to potential clients who have contacted us or shown interest in our ads, listen to their needs, and explain how our services can help.

You will track your progress toward weekly goals and are eligible for a monthly performance bonus. No legal background is required; we will teach you the law side while you develop the people skills essential to guiding clients through the

Qualifications

• No legal background required.
• We will teach you the law side and focus on people skills and follow-through.

Responsibilities

• Call back leads quickly after form submissions or phone inquiries.
• Explain how we can help and provide the information they need to decide.
• Follow up consistently until the client makes a decision.

Skills

Customer service

Inside sales

Communication

Job description

Wirth Law Office is hiring a Customer Service Representative in Tulsa whose real job is inside sales.

When someone fills out a form on our website or calls after seeing one of our ads, they are usually in the middle of something hard. A divorce. A custody fight. A criminal charge. Most of them are talking to two or three firms. You are the first real person they reach at ours. Your job is to call them back fast, listen, explain how we can help, and get them the information they need to make the best decision. Then you follow up until they make that decision.

That is sales, and we are saying it plainly because the right person for this job likes that part. You will have weekly goals, you will see your numbers, and you will be eligible for a monthly performance bonus.

It is not pushy sales. People hire a lawyer when they trust the person on the phone. If you can stay calm, warm, and direct with someone who is scared or angry, and still ask for the appointment, you will do well here.

You will not give legal advice. Our attorneys do that. You will know our services, our process, and our fees well enough to answer the questions people actually ask, and you will hand every new client to the case team ready to go.

No legal background required. We will teach you the law side. We need the people side and the follow-through.