Customer Service Representative

val's services; Topeka (KS); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly wage

Comprehensive training

Learning resources

Leadership development programs

Insurance options

Retirement plans

Voluntary benefits

Mental health support

Discounts

Paid time off

Relaxed dress code

Job summary

val's services is seeking a Customer Service Representative to assist community members with in-store financial solutions, including check cashing, money transfers, and payments.

You will build customer relationships, process transactions, and deliver an outstanding in-store experience while using POS systems and Microsoft Office. A high school diploma and strong communication are required to succeed in this dynamic role.

Qualifications

• High school diploma or equivalent.
• Excellent communication and attention to detail.
• Proficiency with phones, POS systems, and Microsoft Office.
• Ability to meet physical demands.

Responsibilities

• Build customer relationships, process transactions, and deliver exceptional in-store experiences.
• Assist community members in accessing financial solutions such as check cashing, money transfers, and payments.

Skills

Customer service

Communication

Cash handling

Attention to detail

Phone handling

Microsoft Office

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Role Overview:

As a Customer Service Representative, you'll assist community members in accessing financial solutions such as check cashing, money transfers, and payments.

Key Responsibilities:

Build customer relationships, process transactions, and deliver exceptional in-store experiences.

Qualifications & Skills:

High school diploma or equivalent, excellent communication, attention to detail, proficiency with phones, POS systems, and Microsoft Office, and ability to meet physical demands.

Benefits & Perks:

Competitive hourly wage, comprehensive training, learning resources, leadership development programs, various insurance options, retirement plans, voluntary benefits, mental health support, discounts, paid time off, and a relaxed dress code.

Background checks are required, and candidates should be able to operate in stationary positions, handle light physical activity, and demonstrate customer service experience, cash handling, and cash management skills.

Ideal candidates are detail-oriented, adaptable, and possess strong communication skills to thrive in this dynamic environment.